Policies - Exchanges
We are happy to offer exchanges on any wood product that has not
been personalized if you are not completely 100% satisfied. Exchanges are accepted within 10 days of receipt and must be returned in the original packaging in perfect, unused condition. Please contact us
ahead of time to make arrangements for the return. Please note all shipping costs are the customer’s responsibly.
We can not offer exchanges on any wall decals because every product is custom made-to-order. We offer a free sample pack and free color swatches
prior to purchase for exact color matching and surface testing for this reason.
If your order arrives damaged or you find a mistake we have made with your order, please contact us
within 10 days of receipt and we will make arrangements to get your order corrected immediately.