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Policies - Returns

We are happy to accept returns on any wood product that has not been personalized if you are not completely 100% satisfied. Returns must be made within 10 days of original receipt and must be returned in the original packaging in perfect, unused condition. Please contact us ahead of time to make arrangements for the return. Please note all shipping costs are the customer’s responsibly. Once we receive the product back, we will refund your purchase, minus original shipping.

We do not accept returns on any wood products that have been personalized. We do not accept returns on any wall decals. We offer a free sample pack and free color swatches prior to purchase for exact color matching and surface testing for this reason.

If your order arrives damaged or you find a mistake we have made with your order, please contact us within 10 days of receipt and we will make arrangements to get your order corrected immediately.