FAQ

We made a limited number of these special trees in the past. While we are not currently producing them, we may consider it again at some point in the future.

Clock mechanisms are made in the USA and are considered quiet, but not completely silent. Clocks are very suitable for baby nurseries.

Possibly. It depends on the product, quantity and lead time. Please contact us to discuss options.

Absolutely! All finishing products are ultra-low formaldehyde, HAPs free, non-toxic and completely safe for children's spaces.

All photos on our website are taken in natural lighting. We try our best to accurately show the finish color and texture as best we can. Please note that colors may appear slightly different on your monitor than in real life. Particularly with wood, the natural grain, color and texture will vary.

Please contact us by visiting our contact page. will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Returns, & Cancellations.

Possibly. If we have not begun production, then we are able to make modifications. If we have already processed your order, then changes cannot be made.

Possibly. Contact us and let us know your project details and we'll see if we can help!

We process orders as quickly as possible. Personalized products are made-to-order. Please see our Shipping page for production time estimates. Most products are shipped within 2-5 business days.

Upon shipment, you'll get a Tracking email. Delivery times may vary based on location and time of year. Please allow 7-10 days for package arrival. Please be mindful of the busy holiday season as delays. Refer to our Shipping page for further details.

No, we are currently only shipping within the USA. If you are international or overseas and would like to order, we recommend trying a Ship Forwarding company. A google search will give several options and instructions on how the process works. We have customers in Australia and the UK that use package forwarding companies successfully.